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Being asked to log in when trying to start a stream

If you are seeing the login page below when trying to start a new stream from Shopify Admin, this means that your Shopify account was disconnected from the Reactive app. This can happen when clicking the Disconnect button on the Reactive Live Shopping app page in Shopify admin.

To get reconnected please reach out to support@reactive.live and a representative will get you reconnected ASAP.

Reactive login page

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